We try our hardest to ship everything within a timely manner. If an item is in our warehouse we ship within a 24 hour turnaround time. Some items are special ordered and can take 10-15 days to be shipped from our warehouse. If this situation occurs you will be notified of the progress of your order.
We send all tracking numbers for all orders to the email given upon order of your items.
If an item is delayed you will be notified of the delay.
If an item is lost in transit with a shipping company we will work with you our valued customer to either have a new item sent to you or to refund your payment upon request.
If you have any questions or concerns please contact firstname.lastname@example.org